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Have a question, feedback, or need help? We'd love to hear from you. Our team typically responds within 24 hours.
Frequently Asked Questions
Quick answers to common questions
Sign up for a free account, then navigate to your dashboard and click "Add Business." Fill in your business details, and your listing will be live after a brief review.
Find your business on Tref, click "Claim this business," and follow the verification process. We may ask you to confirm ownership via phone or email.
Yes. Go to your profile, find the review under "My Reviews," and click "Edit." You can update the text and rating at any time.
Go to Dashboard > Account > Billing and click "Cancel Subscription." Your paid features will remain active until the end of your current billing period.
Click the flag icon on any review or listing to report it. Our moderation team reviews all reports within 24 hours.
Yes. We use industry-standard encryption and security practices. Read our Privacy Policy for full details on how we protect your data.